Shipping & Returns
At Spark and Stone, we partner with creative makers, small family-owned businesses, and a few magical elves (unconfirmed) to bring you thoughtful, imagination-sparking products. Here's how we handle shipping and returns with them --
Shipping
Good news: shipping is always FREE.
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Most orders arrive within 3–4 business days, but some items take a little longer — especially made-to-order products or items shipped from our small family-run partners. In some cases, shipping may take up to two weeks, and during the holiday rush, it may stretch a bit beyond that.
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We promise everyone involved is hustling behind the scenes to get your goodies to you ASAP. Thanks for your patience — you’re supporting real people doing work they love.


Returns
We want you to love what you ordered — truly. But if something’s not right, we’re here to help.
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Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 5 days of receiving it so we can make it right.
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General Returns
Changed your mind? No problem. You can return unused items within 14 days as long as:
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The product is in unused condition
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Tags and original packaging are intact
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You cover the return shipping cost
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Just contact us to get the return process started — we’re friendly, we promise.
